Open to BSBA, MBA, and Specialized Masters students
Metrics are at the core of people analytics. The purpose of this course is to introduce you to the foundations of assessing behavior in organizations using novel measurement approaches and large datasets. Through classroom discussions and real-world applications, this course will enable you to add value to organizations through the development, use, and interpretation of innovative people metrics. Specifically, after taking this course, you will be able to:
- Develop a clear and logical conceptual measurement model. A conceptual measurement model is the foundation of creating novel and useful new approaches for assessing intrapersonal characteristics (e.g., personality) and interpersonal behavior (e.g., knowledge sharing, teamwork).
- Identify novel sources of data for innovative people metrics. Organizations are awash in the traces of individual behavior and social interactions. Decoding how data that already exist in an organization can be used to understand behavior is an essential skill for adding value in the field of people analytics.
- Apply a rigorous process for validating new people metrics. Developing a measurement model and finding sources of data are necessary, but insufficient for adding value through people metrics. New measures must be validated.
Organizational Research Methods
The purpose of this course is to expose you to a range of methods for conducting research on organizations. We will do this through readings, class discussions and exercises, as well as through writing and reviewing one another’s work. Because this is a survey course, we will cover a range of topics and specific research methods. The objectives of the course are:
- Introduce you to general concepts of methodological rigor and the core foundations of measurement
- Enhance your understanding of the suite of methods commonly used in organizational research
- Improve your skill in critically consuming research from a variety of methodological approaches